Handling SME portfolios well is a key imperative for banks as it forms a major chunk of revenue for them. SME as a sector has also been in focus due to high impact of Covid on SME operations. For banks, this has meant more activity both on the originations side as well loss mitigations. Many banks have leveraged the UiPath end-to-end platform for automation to manage the these SME journeys to gain advantage in the market.
Some of the focus areas include:
• Automated document handling to reduce the manual effort
• Onboarding the customers faster by automating and integrating front to back processes
• Loss mitigation by automating the default monitoring and servicing